For renting a rent a car vehicle deposit is mandatory – preauthorization on credit cards (Visa, Master Card, American Express). Minimum 300 € for car categories B,B+: 400 € for car categories C, CA, C+,D, D+ ; 500 € for car categories F, FA, Esw ; 700€ for other categories GD, GDsw, FD, VD. The price of car rental is not included in the deposit. Rental fee is not part of the deposit and should be paid in advance. Credit card pre-authorisation is released within 24h from car return ( provided that car is returned without new damages, the same ammount of fuel in the tank as given or charges for parking). Final release is made from clients bank ( bank that issued credit / debit card ).
The fuel used during the rental is paid by the renter. ZIM rent a car will charge an extra 10% in case that the renterer returns the vehicle with less fuel than given on pick*up. Fuel is not included in the price of rental. Possible damage to the vehicle caused by the renter’s wrong choice of fuel is covered by the renter 100%.
Fines for traffic violations, that are caused by breakage of laws of Republic of Serbia are charged to the renter. The service of payment parking tickets and other traffic fines is charged 15 €. Loss of car keys is charged 100%.
Rent-a-car vehicle is insured for a) Third party liability, b) comprehensive (combined casco) insurance with a relative and absolute liability. Absolute liability which is paid by the renter is amounting as per signed rental agreement (300-400-500-700 € plus tax 20%) and the relative liability amounts 10% of the assessed damage to the vehicle from an insurance company or car rental agent. ZIM Rent a car or the insurance company have the right to increase the percentage of the relative liability of the client up to 100% if the damage occurred due to speeding and violation of traffic laws, driving under the influence of alcohol, etc.
The Renter can avoid this liability by taking CCI (complete cover insurance ) the only condition is that there are no violations of laws of the Republic of Serbia. All damages that occur in the vehicle interior, tires, on the vehicle undercarriage, car keys and alarm ARE NOT covered by the insurance, and in case of loss or damage the renter pays 100% of the value. Additional insurance is paid separately and free the renterer from any responsibility for the damages done to ZIM Rent a car. CCI - Complete Cover Insurance Additional CCI insurance is paid separately, per rental period, by paying: 55.00 Eur + VAT, for car groups AB, B, C and CA. For groups D, DA, Dsw, E, F , FA, Fd and Fsw - 85.00 Eur + tax. For groups G, Gd, Gsw and V, Va, Vd 7 + 1/8 + 1 - 105.00 € + tax per rental period ( max.30 days). The listed prices are valid for the rental period of 30 days.
Supplement for the next 15 days is + 50%, and the supplement for the next 30 days is 100%. The discount on short-term leases (1-6 days) is 10%. Any other and any subsequent damages will be charged separately, per participation for a certain category, which amount to 300.00 € / 400.00 € / 500.00 € / 700.00 €, in Rsd, using the official exchange rate of NBS plus VAT tax 20%. CCI insurance is valid for one damage report (one harmful event with mandatory police record if the damage is greater than 24,000 rsd or 200,00 eur). Valid for one damage report (one harmful event) during the rental period. ZIM Rent a Car is not obligated to provide a replacement vehicle if the lessee damages the rent car with his own fault, or if there is damage to the engine / traction / wheels and the like. Damages caused by poor driving or negligence when driving are not covered by insurance, nor by additional insurance (CCI).
In case of car theft the renter is obliged to pay 100% of the vehicle’s catalogue price, except if the theft is reported to the nearest police station and possessed a police report of the event, the vehicle’s license and the original keys, in that case the renterer pays only 10% of the vehicle’s catalogue value.
The renter is obliged to always lock the vehicle and activate the alarm or a mechanic protection (Zeder system), when the rented vehicle is parked, and to keep the vehicle’s license with him or her. Loss of vehicle documents, license plates is not covered by the insurance.
Frees the renter from the liability of 10% of the vehicle’s value in case of theft. It is paid separately and frees the renter from all financial responsibilities under the condition that the renter possesses a written police report, the original keys and the vehicle’s license. The price of the additional insurance vary from categories and the period of rental.
Gratis (minimum 25. Years of age).
First seat free, second 20.00 € per rental . Second booster seat 5.00 € per rental.
Snow chains: Chains are provided with the vehicle free of charge, but in case the renter uses them, we charge 10 € for the whole period of rental.
Free use of the system for up to 7 days, over 7 days the use is charged 10 € for the whole period of rental. Loss or damage to the GPS is not covered by insurance.
All prices are with tax included 20%. Price are displayed in Euros. All services are charged is RSD by the average ex.rate of the Nationa bank of Serbia.
Out of working hours pick-up / drop-off: (20:00 - 08:00) is charged 20.00 € in RSD equivalent. On Sundays and holidays the pick-up and drop-off is also charged 20.00 € in RSD. Monday - Friday pick up/drop off (17:00 - 20:00h) on request. Extra charge possible.
Crossing the border of Republic of Serbia is allowed with the permition from ZIM rent a car.
Unlimited mileage is valid only for the territory of Serbia and rental of minimum 4 days or more.
Car wash is charged 6 €, except if the inside of the car is very dirty or stained, in that case it is charged 15 €.
Dry cleaning of the vehicle interior is charged 25-50 €.
Every damage that occurs on the vehicle interior is charged minimum 100.00 € plus tax and it is not covered by the insurance provided ( not even CCI ).
Every damage that occurs on the engigine, or transmission parts, as a result of bad driving or misbehavior with the car,it is not covered by insurance and will be charged from renterer 100%.
Minimum 25 years of age for the vehicle categories B, BA, C, C+, D, DA, E, F and minimum 23 years of age for the vehicle category A.
Maximum age 70 years old. Above 70 yrs on request ( special insurance terms can be applied).
The renter must be in possession of his license for minimum 5 yeas or 3 years but this is valid only for A category vehicles.
Minimum car rental duration and delays: 24h. Every delay relative to the agreed time of vehicle return will be charged as one whole day. If the renter shortens the duration of his rental, ZIM rent a car holds the right to charge penalties amounting a three days rent for the chosen car group according to the pricelist. Also if the renter does not cancel his rental at least 72 hours before his arrival or is a Non-Show, ZIM rent a car holds the right to charge penalties amounting a three days rent for the chosen car group according to the pricelist.
Change of rental period or change of reservation Any changes should be send to ZIM by e-mail, minimum 72 hours before rental starting date. In case renterer needs to change returning date or time of car return, written request shold be send to ZIM minimum 72 hours before agreed return date, providing that ZIM has technical possibility to make requested change (changes are subject to car availability). Also renterer should receive written confirmation with new dates from ZIM rent a car ( by e-mail), in order new dates to be valid.
Cancelation If confirmed reservation (by client) is cancelled more than 72 hours prior to reserved time, ZIM rent a car has right to charge reservation fee of 50.00 eur plus tax. If reservation is cancelled less than 72 hrs, ZIM rent a car has right to charge cancelation fee equal to three (3) days of rental.
The renter needs to take care of the vehicle. Driving off road is not allowed, rally, racing, towing other vehicles, borrowing of the vehicle to third parties. It is strictly forbidden to replace any parts on the vehicle or any kind of repairs. Every such action will be regarded as a damage and will charged to the renter.In case the renter returns the vehicle very dirty, he will charged for the car-wash service. Also the renter is obliged to inform ZIM rent a car of any dashboard warnings or info and other inconsistencies, and check those in the nearest repair shop provided by ZIM rent a car. The renter is obliged to check the vehicle’s fluid every 2000km ( engine oil level, cooler fluid level, tires pressure ) in a local repair shop or on his own. Any missing fluids refill will be compensated to the renter. ZIM rent a car is not held responsible for any light-bulb malfunction, the renter is obliged to change those if needed. In case the renter does not return the vehicle in the agreed time period, every additional day will be charged as one days rent according to the pricelist. The rental agreement can be extended with the consent of ZIM rent a car. ZIM RENT-A-CAR Obligation in case of any mechanical fault ZIM RENT-A-CAR is not responsible for any financial damage caused to the renterer due to mechanical fault of the rented car, such as loss of reserved hotels, air tickets, boat-train-bus tickets,or any other loss of travel or business arrangements.
Renterer should inform ZIM about any mechanical problems, or any fault information on instrument board or contact authorised servises if it is not possible to return car to ZIM. Renterer should take all necessary actions to provide greater damage, by following instructions of ZIM rent a car or authorised servise. All our cars have 24h road assistance.