FAQ

Do You offer automatic cars?

Yes we have in all categories. Opel Corsa, Astra, VW Golf Station Wagon Diesel automatic, Astra Station Wagon, SUV Škoda Kamiq, Renault Kadjar, Škoda Scala, Peugeot 308 diesel automatic.

I'm going on a trip with my family, which car do you recommend?

We recommend Skoda Kamiq or  Renault Kadjar for your family trip

How much is the deposit?

The deposit for renting a vehicle is at least RSD 36,000 ( 300.00€) for categories B, B+, C, C+, and RSD 48,000 ( 400.00€) for categories CA, D, DA, D+ and RSD 58500 ( 500.00€) for categories F, FA, FSW, FASW, g, GD
For higher categories, the deposit can be up to RSD 83,000 ( 700.00€).

In case of optional CCI full insurance is bought, deposit is only RSD 12000 (100.00€).

Do you approve discounts?

Yes for longer rentals, more than 7 days or for rentals with limited included mileage, 100Km per day on average.

Also current discounts can be seen HERE. 

Do you have a child seat?

A child seat is only available on request and costs €20.00 for the entire rental period. Please contact us for more information.

What are the penalties for canceling a reservation?

If you cancel the reservation less than 48 hours before the start of the rental, we charge as two days of rental. Cancellation 48 hours or more in advance, during high season and holidays, is charged 6,000 rsd.

What if I do total damage to the car?

In case of total damage to the car, the client will be charged 10% of the current market value of the car if the damage is caused by his fault.

How much is the additional insurance for damage to the vehicle?

Additional insurance for damage to the vehicle is 75.00 EUR + VAT for groups AB, B, C and CA, 95.00 EUR + VAT for groups D, DA, Dsw, E, F, FA, Fd, and FSW, and 115 EUR + VAT for groups G, Gd, Gsw and V, Va, Vd 7+1/8+1

Do you have additional theft insurance?

Additional insurance against theft (TP Theft Protection) exempts the user from a minimum contribution of 10% of the catalog value of the vehicle in case of theft. The price depends on the vehicle category and rental period

How can I contact you and where are the vehicles picked up?

You can contact us by email at rent@zim-rentacar.com or by phone at +381659872651, and the vehicles can be picked up at Pjarona De Mondezira 28, Belgrade, or Belgrade Airport Nikola Tesla .

Is it possible to rent a car with a probationary ( Young Driver less than 3 yrs of experiance) driving license.

No, the client must have a normal, valid driver's license, and be over 23 years old, and have a credit or debit card.

Is it possible to rent a car and travel abroad with it?

Yes, but not in all countries. To certain countries of Western Europe, Scandinavia, Turkey, Russia, Ukraine, etc. it is not possible to travel. Check when booking a car.

Is it possible to rent a passenger van with a category B driver's license?

Yes, you can rent all our passenger vans with maximum 9 seats with a category B driver's license.Passenger vans in the offer are: Opel Vivaro, Opel Vivaro Automatic, Renault Trafic, Fiat Talento, Citroen Jumpy automatic. 

Can I pick up and return a rent a car car at Belgrade Nikola Tesla Airport?

All our vehicles can be picked up and returned at Nikola Tesla Airport, with prior notice, at least 24 hours in advance. Possible extra charge 10 - 25€. 

Do ZIM rental cars have a monthly parking zone in Belgrade?

No, but it is possible to pay for the yellow and green zone for the Stari Grad Belgrade location, on a monthly basis at the price for legal entities ( companies).

What does SELF DROP OFF service mean?

Self Drop Off is an optional service that allows  client to sel return the rented car, after working hours. This service is charged €10.00. The client must have a credit card (exclusively in the name of the driver). This service is possible with prior notice from the client. The client is fully responsible for the vehicle, for possible damages, parking fines, removal of the improperly parked vehicle, until the next working day, when the deposit is released, if everything is in order with the car.